MGM College of Arts & Science

Student Grievance Redressal Cell

​The Student Grievance Redressal Cell of MGM College of Arts and Science, Kaniyapuram, is a statutory body established in strict adherence to the UGC Regulations 2023. Its primary mission is to cultivate a responsive and accountable institutional culture, ensuring a harmonious educational environment for all stakeholders. By providing a secure and confidential platform, the cell empowers students to voice academic or administrative concernsranging from internal assessment discrepancies to infrastructural needs without the fear of victimization. This mechanism serves as a vital resource for institutional integrity, reinforcing the college’s commitment to student welfare and fair treatment.
​Functioning as a guardian of natural justice, the cell operates through a systematic, time-bound process that prioritizes impartial inquiry and conflict mediation. Beyond resolving individual complaints within the mandated 15-day window, the cell performs an evaluative role by identifying recurring grievance patterns to inform policy reforms at the College Council level. This proactive approach ensures that the institution does not merely react to problems but evolves to prevent them through constant feedback. By maintaining strict confidentiality and professional transparency, the cell fosters an environment of mutual trust, ensuring that the rights and dignity of every student are protected.